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大客户管理中心 [ 投诉职位 ]

东方海外货柜航运(中国)有限公司

薪水:6000~8000元

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专业培训 岗位晋升 节日福利带薪年假

基本信息

  • 工作地点:上海市
  • 要求行业:船舶与海洋工程、游艇、航运海运类
  • 年龄要求:18~45岁
  • 要求学历:本科
  • 招聘人数:不限
  • 工作经验:3年以上
  • 专业要求:不限

任职要求/岗位职责

工作职责:· 负责发送客户订制化报表,例如:船支准时性报告,货物运输绩效,货物跟踪等。· 针对大客户需求设计并提供相应的个性化报告定制。· 分析客户反馈表和个性化数据报表,进一步了解客户特性以提升我司服务质量。· 分析、设立并确保客户定制化客户服务需求的实行· 为大客户提供特需化数据支持,业务服务以及内部沟通渠道的设立· 支持其它相关新项目要求:· 大学本科学历,专业不限,航运物流或相关专业为佳· 口语及书面英语流利,通过大学英语6级者优先考虑;· 对办公室应用软件(如Excel/Macro/ Access/Outlook等)有基础编程的实战经验者优先;· 有快速学习能力,具备良好的沟通技巧和团队合作精神;· 能够独立完成工作并拥有良好的自我激励心态

企业介绍

Orient Overseas Container Line Ltd is one of the worlds largest global container transportation and logistics service providers, with a work encompassing Asia, Europe, North America and Australia. It is one of Hong Kongs most recognized global brands, and is well respected in the industry with a reputation for providing customer-focused solutions, excellence through quality approaches and continual innovation.OOCL is a wholly owned subsidiary of Orient Overseas (International) Limited (OOIL), a public company (0316) listed on the Hong Kong Stock Exchange. OOCL has its identified corporate culture, the Mission Statement sets down OOCL purpose and direction:To be the best and most innovative international container transport and logistics service provider, providing a vital link to world trade, and creating value for our customers, employees, shareholders and partners.At OOCL, the essential building blocks for achieving our Mission and Strategic Focuses are our Four Core Values:■ People, People, People■ Customer Focus■ Excellence Through Quality■ Community ResponsibilityOrient Overseas Container Line (China) Ltd, which was established in March 1996, is a wholly owned company of OOCL in China. OOCL pioneered intermodal transportation in China and is an industry leader in information technology. With the development of the business, our offices are now covering 26 major cities all over the country.

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