UPS NCN 招聘 Customer Service-Air Freight / 空运部客服

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, complex international distribution works to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about. our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve. Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls4>职位描述: Responsibility 1.Receive booking customers or booking notification overseas office 2.Liaison with BD and overseas counterparts to get rate file 3.Liaison with customer for shipment arrangement 4.Make system entry, book space and arrange cargo tendering. 5. track shipment all the way and follow up irregularity if have. the system till final delivery of the shipment and ensure the operation in compliance with UPS regulation. 6. Make reports in terms of customers request as well as the managements request. Archive each shipments related paper and document in terms of the companys regulation. 7. Financial perspective working under instruction of management to meet business plan target of revenue, tonnage, average yield. Work with F/A for billing customers as well as ensure on time payment. 8. Coordinate with gateway for cargo cut off time implementation and cargo load priority arrangement. Ensure maximum flight utilization and on time performance. Coordinate with other function for volume prediction. Requirement: 1.College or university graduate 2.Good communication skills and strong responsibility 3.Good command in both verbal & written English 4.Ability to demonstrate initiative and determination in a professional manner 5.Direct industry is preferred 6.Positive and able to work well in a team with excellent interpersonal skill